Accessibility statement

This accessibility statement applies to Get Help Buying for Schools (GHBS).

This website is run by the Department for Education. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• Change links not marked up
• Links in error summaries don't move focus to the relevant element
• Aria-describedby used for details tab
• Page titles not unique
• Redundant entry - data not retained when partially filled

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: ghbs.WEBSITE@education.gov.uk

We'll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, you can contact us using the following details:

Email: ghbs.WEBSITE@education.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

The Department for Education is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the WCAG (Web Content Accessibility Guidelines) version 2.2 AA standard, due to the following non-compliances (and/or) the following exemptions.

Non-accessible content

The content is non-accessible for the following reason(s):

• Change links not marked up: The change links have not been marked up properly to allow the additional link context within the to be associated with the link. The is outside of the container and therefore does not form part of the accessible name.

This would be confusing for screen reader users trying to navigate this page. When tabbing through the links on the page, the screen reader would just announce “change link’. This does not give them enough information about the link, and which answer they are going to change. (WCAG: 2.4.4)

• Links in error summaries don't move focus to the relevant element: Many of the error pages throughout the service do not allow users to activate the link within the error summary to move focus into the relevant element. This issue was mostly discovered when errors were triggered for radio button elements.
• Aria-describedby used for details tab: The information in the details tab is associated with the ‘Add an MPAN’ and ‘Estimated annual electricity usage’ inputs using aria-describedby. This means that all the information that is visually hidden within the details tab is announced by the screen reader. This makes the inputs very verbose.
• Page titles not unique: The pages tiles across all pages are not unique and do not match the heading level 1 of the page. All page titles have the title of ‘Buy for your school’, this title is not relevant for most pages and does not explain the purpose of the page. The page title also lacks the second part of the page title which should relate to the wider service. Page titles are also not updated to include ‘error:’ at the start of the page title when errors are triggered on the page.
• Redundant entry - data not retained when partially filled: When entering just the month within the date input and selecting save and continue, the data is not retained when the page refreshes and triggers the error message. (WCAG: 3.3.7)

Preparation of this accessibility statement

This statement was prepared on 18 March 2026.

This website was last tested on 6 June 2025. The test was carried out by DfE DesignOps. We used this approach to deciding on a sample of pages to test, Internal Audit.

Accessibility statement version: 1